Privacy Policy

Rawline Digital (ABN 75 346 078 698) operates rawlinedigital.com and provides software, AI assistant and business automation services. You can contact us at any time at info@rawlinedigital.com.

• Contact details you provide voluntarily, such as your name, business name, email address and phone number.
• Enquiry content — the messages, project details and requirements you send us.
• Interactive demo input — text, selections and sample files you enter into our demonstration tools.
• Technical data — IP address, browser type, device type, pages viewed and referring pages.
• Cookie data — as described in our Cookie Policy.

We do not require you to submit sensitive personal information, and we ask that you do not upload confidential or personally identifiable material into our public demonstrations.

• To respond to enquiries and provide quotes or proposals.
• To deliver, support and improve our services and website.
• To operate interactive demonstrations you choose to use.
• To understand aggregate site usage so we can improve content and performance.
• To meet legal, accounting and record-keeping obligations.

We do not sell your personal information, and we do not use your business data to train public AI models.

Some features on this site send the text you enter to third-party AI model providers so a response can be generated. Only the content you submit in that interaction is sent. Do not enter confidential, regulated or personally identifiable information into these features.

Information is stored on reputable cloud infrastructure, which may include servers located outside Australia. We retain personal information only as long as it is needed for the purpose it was collected, or as required by law, and then delete or de-identify it.

• Encryption in transit (HTTPS/TLS) across the website.
• Access control, so only staff who need data can access it.
• Reputable, security-maintained hosting and service providers.
• Regular review of access, dependencies and configuration.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We share information only with service providers who help us operate the business — hosting, email, analytics and AI model providers — and only to the extent needed. We may also disclose information where required by law.

You can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. Email info@rawlinedigital.com and we will respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

We may update this policy as our services change. The current version is always published on this page with its revision date.